What Other MSPs Offer In Price Breaks, They Offer In Attentive Service

When we originally started our search for a Managed Services solution we instinctively started shopping by price as well. Fortunately, we chose New England IT Partners opposed to what may have been the cheapest option. What other companies offer in price breaks New England IT Partners offers in attentive service. We have not had a single instance where John and his team have not given us 100% devotion and attention to fix even the smallest of issues. Every email that is sent is addressed within an hour’s time and a schedule to mediate the issue is created immediately. In the short time that NEITP has been a part of our team they have helped us upgrade our email, Microsoft Office solutions, and do a full software system upgrade. There is no job too large or too small for this team and above all the service they offer is second to none. Although they might not be the cheapest option they will absolutely be the best decision you make.

Monitoring was the option we were weariest about when signing on to have a Managed Services partner as this was not something we immediately thought necessary. I can tell you that in the short time NEITP has been a part of our team they found an issue with our file server backup failing and our security system not recording. Luckily, both of these issues hadn’t caused us any problems up to that point but if something disastrous would have happened we would have lost everything. For the peace of mind alone having NEITP monitor your systems is worth the money. I can now leave work every day knowing that if something happens NEITP will get an alert immediately and the problem will be fixed before it can cause any issues that may affect your company.