Reluctant At First, Managed Services Saved Our Company More Than Once

When we started with networked computers, we used a low budget guy up the street and his teenage assistant.  While we thought we were saving money with this option, we weren’t.  The inconsistent approach to each workstation, the cobbled together connections, and slow response time became a big problem.  Secure systems, set up in a consistent way is worth spending a little more for the continuity in operations and the peace of mind that if something does go wrong – we have a qualified person responding in a timely fashion. 

When we first considered the continuous monitoring, we were reluctant to spend the money.  As time went on and we started having compatibility problems and emergency calls to NEIT, we realized that we needed a more pro-active approach.   Having daily review of the servers and the individual workstations has stopped the emergency phone calls that someone’s system has crashed or even worse – the server went down and there was no backup.  We now know that our files are backed up securely nightly and that we can really recover the files if there is a problem.